FAQs
Frequently Asked Questions About Sunlover Reef Cruises
Planning a Great Barrier Reef tour from Cairns? Find answers to common questions about Sunlover Reef Cruises, including Moore Reef day tours, Fitzroy Island ferry transfers, Reef & Island in a Day, check-in at the Reef Fleet Terminal, snorkelling, non-swimmer options, family travel, accessibility, weather, cancellations, locals discounts and what to bring on the day.
We have grouped our most frequently asked questions by topic so you can quickly find the information you need before booking or travelling. If you still need help, please contact our Reservations team. We are happy to answer any questions about choosing the best Sunlover reef or island experience for your visit to Cairns.
Which Sunlover tour is best for me?
The best Sunlover tour depends on the type of day you are looking for.
Choose Moore Reef if you want a full outer Great Barrier Reef experience with a pontoon, snorkelling, reef viewing activities and optional upgrades.
Choose Fitzroy Island if you want a relaxed island day with beaches, walking tracks, snorkelling areas, food and drinks available on the island, and flexible free time.
Choose Reef & Island in a Day if you want to experience both the outer Great Barrier Reef and Fitzroy Island in one day from Cairns.
What do I need for check-in?
Please bring your booking confirmation and photo ID with you on the day of travel. Your ID should match the name on the booking and the credit card used to make the reservation, where applicable.
If you have booked a locals rate, you will also need to provide proof of local residency at check-in. This can be shown with photo ID displaying an eligible local address, or a recent utility bill that matches the name on the reservation.
If you booked through a third-party agent, please bring any confirmation details or voucher provided by that agent so our team can locate your booking quickly.
We recommend having your documents ready before reaching the Sunlover check-in desk to help keep boarding smooth and on time.
Do Sunlover tours operate every day?
Yes. Sunlover operates scheduled daily services to Moore Reef and Fitzroy Island, 365 days a year.
Our main experiences include the Moore Reef day tour, Fitzroy Island day trips and ferry transfers, and Reef & Island in a Day, which combines Moore Reef and Fitzroy Island in one itinerary.
While we plan to operate every day, all reef and island tours are subject to weather, sea conditions, safety requirements and operational considerations. Cairns can experience tropical weather, but rain, cloud or wind does not automatically mean a tour will be cancelled. Many tours still operate safely in changing weather conditions.
In rare cases, severe weather, unsafe marine conditions or operational requirements may affect the day’s schedule, route, activities or departure. If Sunlover needs to cancel or make a significant change to your booking, our team will contact affected guests using the details provided at the time of booking.
Please check your booking confirmation carefully and keep your phone or email accessible before travel.
What is your cancellation policy?
Sunlover’s cancellation policy depends on the type of booking, how many guests are travelling, the product booked and whether your travel date falls within a peak period.
For independent travellers of 14 or fewer passengers, a full refund is available for cancellations made more than 24 hours before travel, excluding peak periods. Cancellations made within 24 hours of travel, including no-shows, may incur a 100% cancellation charge.
For groups of 15 or more passengers, a full refund is available for cancellations made more than 72 hours before travel, excluding peak periods. Cancellations made within 72 hours of travel, including no-shows, may incur a 100% cancellation charge.
During peak periods, a 7-day cancellation policy may apply. Peak periods can include Australian school holidays, Australian and international public holidays, Chinese New Year, and the Christmas and New Year period.
Some exceptions may be considered at management discretion, including verified illness, cancelled flights to Cairns, minor booking changes, or rescheduling due to inclement weather. Supporting documentation may be required, and administration fees may apply.
Optional activities that are pre-booked or paid onboard are non-refundable for no-shows. Refunds for optional activities are only provided if the operator cancels the activity due to weather, safety or operational reasons.
If Sunlover cancels a tour before departure, including due to weather, guests will be offered an alternative date or itinerary. If an alternative cannot be agreed, a full refund will be issued. If a tour is shortened or an alternative reef destination is required due to weather, medical emergency or factors outside Sunlover’s control, any partial refund is at Sunlover’s discretion.
On rare occasions, included activities such as the glass bottom boat, semi-submersible, waterslide or fish feeding may be unavailable due to weather, safety, tide, visibility or operational conditions. Where the majority of the tour can still proceed, no refund will be offered.
Bookings made through third-party agents may need to be amended or cancelled directly through the agent, and refunds may be subject to that agent’s own terms and conditions.
Some package tours and third-party operated activities, including helicopter flights, may have different cancellation conditions. Please check your booking confirmation and the full Sunlover Terms & Conditions before travel.
Do Sunlover tours ever get cancelled?
Yes, but cancellations are rare. Sunlover operates scheduled daily services to Moore Reef and Fitzroy Island, however all reef and island tours are subject to weather, sea conditions, safety requirements and operational considerations.
Rain, cloud or wind does not automatically mean a tour will be cancelled. Cairns is a tropical destination, and many tours operate safely in changing weather conditions.
In some cases, a tour may still operate, but certain activities, routes or inclusions may be adjusted due to weather, tide, visibility, safety or operational conditions.
If Sunlover cancels a tour before departure or needs to make a significant operational change, affected guests will be contacted using the details provided at the time of booking. Guests may be offered an alternative date, alternative itinerary or refund in line with Sunlover’s Terms & Conditions.
How many years has Sunlover been operating?
Sunlover Reef Cruises has been operating from Cairns since 1991, giving guests unforgettable Great Barrier Reef and island experiences for more than 30 years.
Over that time, Sunlover has grown into one of Cairns’ best-known reef operators, offering daily tours to Moore Reef, Fitzroy Island, and Reef & Island in a Day. Our experience, local knowledge and long-standing connection to the Great Barrier Reef help us deliver safe, welcoming and memorable days on the reef for visitors from around the world.
Will weather or rough seas affect my Great Barrier Reef tour?
Yes, weather and sea conditions can affect your reef or island day, but they do not automatically mean your tour will be cancelled.
Sunlover operates in a marine environment, so wind, swell, tide, visibility and weather can influence the comfort of the journey and the activities available on the day. Some activities, such as snorkelling areas, glass bottom boat tours, semi-submersible tours, waterslide use, fish feeding, diving, Seawalker Helmet Diving or scenic helicopter flights, may be adjusted or unavailable if conditions are not suitable.
Rain or cloudy weather does not necessarily affect the tour. Cairns is a tropical destination, and reef tours often operate safely in changing weather conditions. Our crew and skippers assess conditions carefully each day and make decisions based on guest safety, marine conditions and operational requirements.
If conditions are expected to be rough and you are prone to motion sickness, we recommend speaking with a doctor or pharmacist before travel and preparing early. Motion sickness medication works best as a preventative rather than once you are already feeling unwell.
If Sunlover needs to cancel your tour or make a significant operational change, our team will contact affected guests using the details provided at the time of booking. Please keep your phone and email accessible before travel, especially during periods of unsettled weather.
When is the best time to travel to the Great Barrier Reef?
The Great Barrier Reef can be visited year-round, and there is no single “best” month to travel. The best time depends on the type of experience you are looking for, your travel dates and the weather conditions on the day.
From May to November, Cairns generally experiences cooler temperatures, lower humidity and less rainfall. This is a popular time for Great Barrier Reef tours, with comfortable weather for snorkelling, reef viewing and spending the day on the Moore Reef Pontoon or Fitzroy Island.
From December to April, Cairns is warmer and more tropical. This time of year can bring higher humidity and seasonal rain, but it is also a beautiful time to visit the reef, with warm water temperatures and lush green rainforest on the mainland and islands. Tropical rain does not automatically mean tours are cancelled, and many reef and island tours operate safely during this season.
Reef conditions can change from day to day, regardless of the season. Wind, tide, swell, visibility and weather on the day can all affect comfort and activity availability. Our crew assess conditions daily and will provide guidance once onboard.
For many guests, the best time to visit the Great Barrier Reef is simply the day that fits their Cairns holiday. Sunlover operates scheduled daily services to Moore Reef and Fitzroy Island, giving visitors the chance to experience the reef throughout the year.
How deep is the water?
Water depth depends on where you are snorkelling and the tide on the day.
At the Moore Reef Pontoon, the water in the snorkelling area is generally between 5 and 12 metres deep, depending on the tide. This can sound deep, but guests snorkel on the surface of the water and do not need to dive down to enjoy the reef.
For extra support, Sunlover provides buoyancy jackets free of charge, and floating rest stations are located throughout the snorkelling area so guests can pause and rest while in the water. Our crew will also provide safety information before you enter the snorkelling area.
At Fitzroy Island, snorkelling conditions and water depth vary depending on the beach, tide and entry point. Nudey Beach and Welcome Bay can offer beach-entry snorkelling, while some areas around the island are more tide-dependent.
At low tide, some reef areas may become too shallow to enter safely without risking contact with coral. Guests must never stand on, walk on or touch coral, as this can damage the reef and may also cause injury. If you are unsure where to snorkel on the day, please ask the crew or island activity staff for advice before entering the water.
For all reef and island snorkelling, conditions can vary with tide, wind, visibility and weather, so always follow crew instructions and choose an area that matches your swimming ability and confidence level.
Will the water be cold?
Cairns is located in Tropical North Queensland, so the water temperature is generally pleasant for swimming and snorkelling all year round.
Approximate average water temperatures are:
December to February: 29°C / 83°F
March to May: 25°C / 76°F
June to August: 22°C / 72°F
September to November: 25°C / 76°F
Some guests may find the water cooler during winter, especially on windy days or after spending a long time snorkelling. For the Moore Reef day tour, lycra suits are included with snorkelling equipment and wetsuits are available to hire onboard if you would like an extra layer.
For Fitzroy Island and Reef & Island in a Day, we recommend bringing sun-safe swimwear, a towel and a dry change of clothes so you are comfortable before and after swimming or snorkelling.
Do you offer discounts or special rates?
Yes. Sunlover may offer special rates or seasonal promotions throughout the year on selected Great Barrier Reef and Fitzroy Island tours, packages and optional activities.
The best available public rates are usually shown on our website at the time of booking. Special offers can change throughout the year and may be available for a limited time, specific travel dates, direct bookings only or selected products only.
We also offer locals rates for eligible residents with a 48xx postcode. Proof of local residency is required at check-in, and one valid local ID may cover the whole booking when travelling with visiting friends and family.
For the most up-to-date offers, please check our website or contact our Reservations team before booking. Discounts, local rates and promotions cannot always be combined with other offers, packages or third-party bookings.
Who owns Sunlover Reef Cruises?
Sunlover Reef Cruises is a proudly Australian owned and operated company based in Cairns, Queensland.
Sunlover has been operating Great Barrier Reef tours from Cairns since 1991, welcoming guests on daily reef and island experiences including Moore Reef, Fitzroy Island and Reef & Island in a Day.
As a long-established Cairns tourism operator, Sunlover is locally connected, reef-focused and committed to delivering safe, memorable Great Barrier Reef experiences for visitors from Australia and around the world.
Can I book on the day of travel?
Same-day bookings may be available, but we recommend booking in advance, especially during school holidays, weekends, public holidays and peak travel periods.
Tours, ferry transfers, optional activities and local specials can sell out. Booking early gives you the best chance of securing your preferred travel date, product and add-ons.
Where do Sunlover tours depart from?
Sunlover tours depart from Cairns, with check-in at the Sunlover Reef Cruises reservations desk inside the Reef Fleet Terminal, 1 Spence Street, Cairns City.
Please check in at the Sunlover desk first. Our team will issue your boarding passes and let you know which vessel you will be boarding on the day.
Sunlover vessels depart from the main jetty directly outside the Reef Fleet Terminal, known as A Finger. Once you have checked in, our crew will direct you where to go for boarding.
Please allow plenty of time for parking, walking to the terminal, check-in and boarding.
Do I need to print my booking confirmation?
No, you do not usually need to print your booking confirmation. You can show your booking confirmation on your phone at check-in.
We recommend having your confirmation ready before you reach the Sunlover desk so our team can locate your booking quickly. If you booked through a third-party agent, please also bring any voucher or reference number provided by that agent.
Can I change my travel date after booking?
Date changes may be possible, depending on availability, the type of booking, the fare booked and how much notice is provided.
Please contact our Reservations team as soon as possible if you need to change your travel date. Changes may not be possible for all bookings, especially close to departure, during peak periods or for third-party bookings.
What happens if I am running late?
Please allow plenty of time for parking, walking to the Reef Fleet Terminal, check-in and boarding.
Sunlover vessels operate to a schedule and cannot wait for guests who have not checked in on time. If you are running late, please contact our Reservations team as soon as possible, but missed departures may be treated as a no-show under the booking conditions.
Is parking available near the Reef Fleet Terminal?
Paid parking is available in the Cairns city and marina area, but parking can be limited during busy periods.
We recommend allowing extra time to find parking and walk to the Reef Fleet Terminal before check-in closes. If you are staying in the Cairns CBD, walking, taxi or rideshare may be easier than driving.
Can I bring my own food and drinks?
You may bring your own food and non-alcoholic drinks on Sunlover tours, but inclusions and food options vary depending on the product you have booked.
The Moore Reef day tour includes lunch, while some Fitzroy Island bookings are ferry transfer only and may not include meals. Food, snacks and drinks may also be available for purchase onboard or on Fitzroy Island, depending on your selected tour.
Alcoholic beverages are not permitted to be brought onboard Sunlover vessels or to Fitzroy Island. Alcohol may be available for purchase through licensed venues or onboard bar facilities, depending on the tour and operating conditions.
Please check your booking confirmation so you know exactly what is included in your selected tour.
Can dietary requirements be catered for?
Dietary options may be available depending on the tour and the meal service included in your booking.
If you have allergies or specific dietary requirements, please advise our Reservations team before travel. We also recommend speaking with the crew on the day so they can help direct you to the most suitable options available.
Guests with serious allergies should bring any required medication and consider bringing suitable backup food, as all food is prepared in shared environments.
Is the Great Barrier Reef suitable for first-time snorkellers?
Yes. Many Sunlover guests are first-time snorkellers.
On the Moore Reef day tour, crew provide safety information and snorkelling equipment, and buoyancy jackets are available for extra support. Fitzroy Island also offers snorkelling opportunities, with conditions varying by beach, tide and weather.
If you are nervous or unsure, please speak with the crew before entering the water so they can provide guidance based on the conditions on the day.
Do you have Wi-Fi onboard?
Sunlover provides complimentary onboard Wi-Fi on our vessels via Starlink, subject to coverage, vessel availability and operating conditions.
As with any marine-based connection, service quality can vary while travelling offshore. We recommend downloading tickets, maps, confirmations or important travel documents before departure.
Can I touch the coral or marine life?
No. Guests must not touch, stand on, walk on or remove coral or marine life.
Coral is a living animal and can be easily damaged. Touching coral or marine creatures can also be unsafe for guests. Please keep a respectful distance, float calmly and follow all crew instructions while enjoying the reef.
Will I see turtles, coral and reef fish?
The Great Barrier Reef is a natural environment, so wildlife sightings can never be guaranteed. However, guests often see a variety of reef fish, coral and marine life during Sunlover reef and island tours.
Moore Reef offers reef viewing from the water and from dry activities such as the underwater observatory, semi-submersible and glass bottom boat when operating. Fitzroy Island also offers opportunities to see marine life while snorkelling around suitable areas.
Can I bring alcohol onboard?
No. Guests are not permitted to bring their own alcohol onboard Sunlover vessels or to Fitzroy Island.
Alcohol may be available for purchase from licensed venues or onboard bar facilities, depending on the tour and operating conditions. Responsible service of alcohol applies.
Are there stingers at the reef or Fitzroy Island?
Marine stingers can be present in Tropical North Queensland waters, particularly during the warmer months. Conditions and risk can vary throughout the year.
For Moore Reef guests, lycra suits are included with snorkelling equipment and provide sun protection as well as a protective layer while in the water. For Fitzroy Island, we recommend wearing sun-safe swimwear or hiring suitable gear where available.
Always follow crew and local safety advice before entering the water.
What is the difference between Moore Reef, Fitzroy Island and Reef & Island in a Day?
Moore Reef is Sunlover’s outer Great Barrier Reef pontoon experience. It is best for guests who want a full reef day with snorkelling, reef viewing activities, lunch, the waterslide, underwater observatory and optional upgrades such as diving, Seawalker Helmet Diving, guided snorkel tours or scenic helicopter flights.
Fitzroy Island is a tropical island day trip close to Cairns. It is best for guests who want beaches, walking tracks, island time, snorkelling areas, food and drinks available on the island, and a shorter ferry journey.
Reef & Island in a Day combines Moore Reef and Fitzroy Island in one itinerary. It is ideal for guests who want to experience both the outer Great Barrier Reef and a tropical island in a single day from Cairns.
Can I visit the Great Barrier Reef if I do not want to snorkel?
Yes. You do not need to snorkel to enjoy the Great Barrier Reef with Sunlover.
On the Moore Reef day tour, guests can view the reef from the underwater observatory, semi-submersible coral viewing tour and glass bottom boat tour, when operating conditions allow. You can also relax on the pontoon, enjoy lunch, take photos, watch fish feeding presentations or add optional experiences such as Seawalker Helmet Diving or a scenic helicopter flight.
Fitzroy Island is also a good option for guests who prefer a relaxed island day with beach time, walking tracks, food and drinks available on the island, and optional activities.
Is there a minimum age?
There is no minimum age. We have had infants just a few weeks old travel to the Great Barrier Reef with us. We have a specially built ocean enclosed pool for smaller children so they too can enjoy a paddle in the sea. There are minimum age requirements for optional activities such as SCUBA diving & Helmet Diving.
Do I need to book for my infant? (0-3 years)
Is there a maximum age or certain physical requirements to participate?
Is there wheelchair access?
Is the Moore Reef day tour suitable for non-swimmers?
Yes. Sunlover’s Moore Reef day tour is a great option for non-swimmers, nervous swimmers and guests who prefer to enjoy the Great Barrier Reef without getting fully in the water.
The Moore Reef Pontoon has a wide range of included activities that allow non-swimmers to experience the reef in comfort. Depending on conditions on the day, these may include the semi-submersible coral viewing tour, glass bottom boat tour, underwater observatory, fish feeding presentation, or simply relaxing on the upper level sundeck and taking in the reef views.
For guests who would like a supported in-water experience, optional upgrades may also be available. These include guided snorkel tours with one of our experienced Marine Naturalists, who use a large flotation ring to help guests explore the coral gardens with extra guidance and support.
Non-swimmers may also enjoy optional experiences such as Seawalker Helmet Diving, which allows you to walk underwater while breathing normally through a helmet, or a scenic helicopter flight for a spectacular aerial view of the Great Barrier Reef.
All activities are subject to weather, tide, visibility, safety and operational conditions on the day. Our crew will always provide guidance based on the conditions and your comfort level.
What languages are spoken?
Sunlover has an international crew, and many of our team members speak multiple languages, including Chinese, Japanese, Korean, German, Spanish and French. Languages available onboard may vary from day to day depending on the crew roster.
To help guests feel confident and informed, we also provide important guest information in selected languages. This may include medical forms, health and safety information, Sunlover brochures and key tour details.
Guests can also access our digital guidebook via QR code during the day. This guide helps explain the tour, onboard facilities, reef activities and the Great Barrier Reef in multiple languages, allowing guests to read important information in their preferred language from their own device.
If you have any concerns about language support, please speak with our Reservations team when booking so we can provide the most helpful information before you travel.
What can non-swimmers do on the Great Barrier Reef?
Non-swimmers can still enjoy the Great Barrier Reef without getting in the water. On Sunlover’s Moore Reef day tour from Cairns, guests can view coral and marine life from the underwater observatory, join the semi-submersible coral viewing tour or glass bottom boat tour when available, relax on the pontoon, enjoy lunch and take in the reef views.
For guests who are nervous but would like to try snorkelling, our crew can provide guidance and flotation equipment on the day. Activities are always subject to weather, tide, visibility and operational conditions.
Can children travel on Sunlover reef and island tours?
Yes. Children are welcome on Sunlover reef and island tours, and our experiences are popular with families visiting Cairns and the Great Barrier Reef.
Moore Reef is especially family-friendly, with a range of activities for different ages and confidence levels, including snorkelling, the underwater observatory, glass bottom boat tours, semi-submersible coral viewing, fish feeding presentations and the reef waterslide when operating.
Children must be supervised by a parent or guardian throughout the day, including while onboard, on the pontoon, on the island and during water activities.
Can infants travel on Sunlover tours?
Yes, infants can travel on selected Sunlover tours. Parents and guardians should consider the length of the day, weather conditions, vessel travel time and the facilities available when deciding whether the tour is suitable for their child.
Please bring everything your infant may need for the day, including food, water, sun protection, nappies, medication and comfort items. Prams may not be suitable in all areas due to vessel, pontoon and island access points, so please speak with our Reservations team if you have questions before booking.
Can seniors travel on the Moore Reef day tour?
Yes. Seniors are welcome on the Moore Reef day tour, and many guests choose Sunlover because the pontoon offers both in-water and dry reef viewing activities.
Guests who prefer not to swim can enjoy the reef from the semi-submersible coral viewing tour, glass bottom boat, underwater observatory, fish feeding presentation and shaded or indoor seating areas.
As with any full-day marine experience, guests should consider their mobility, general health, sun exposure, sea conditions and personal comfort before travelling.
Can guests with mobility concerns travel?
Guests with mobility concerns may be able to travel, depending on the tour, vessel, tide, weather, sea conditions and the level of assistance required.
Our team will always try to assist where possible, but marine environments can involve ramps, gangways, stairs, moving vessels and uneven surfaces. Access conditions can vary between the Cairns marina, vessels, Moore Reef Pontoon and Fitzroy Island.
We strongly recommend contacting our Reservations team before booking if you or someone in your group has mobility concerns, uses a wheelchair, requires walking assistance or may need extra support during the day.
Can pregnant guests travel?
Pregnant guests may be able to travel on Sunlover tours, but we recommend speaking with your doctor before booking, especially for full-day reef tours, island activities, water activities, vessel travel or if you are prone to seasickness.
Some optional activities may not be suitable during pregnancy, and participation may depend on the activity provider’s safety requirements. Please speak with our Reservations team before booking if you have any concerns.
Can guests with medical conditions travel?
Guests with medical conditions may be able to travel, depending on the nature of the condition and the tour or activity booked.
Some activities, including snorkelling, diving, Seawalker Helmet Diving and helicopter flights, may have medical restrictions or require additional forms to be completed. Guests should disclose relevant medical conditions when booking and speak with a medical professional if unsure whether a reef or island day trip is suitable.
If you have asthma, heart conditions, recent surgery, mobility concerns, pregnancy, severe allergies or any condition that may affect your safety on the day, please contact our Reservations team before travel.
Can guests who get seasick travel?
Yes, guests who are prone to seasickness can still travel, but we recommend preparing before your trip. Sunlover tours depart from Cairns and travel by catamaran, so conditions can vary depending on the weather, wind and marine conditions on the day.
If you are prone to motion sickness, consider speaking with a pharmacist or doctor before travel, taking preventative medication before boarding, eating lightly, staying hydrated and choosing a seat with fresh air and a view of the horizon where possible.
Do guests need to speak English to travel?
No. Guests do not need to speak English fluently to travel with Sunlover. We welcome visitors from around the world.
Sunlover has an international crew, and many team members speak multiple languages, including Chinese, Japanese, Korean, German, Spanish and French. Language availability can vary depending on the crew roster.
Guests can also access our digital guidebook via QR code, which provides helpful information about the tour, onboard facilities, reef activities and the Great Barrier Reef in multiple languages.
Can solo travellers join Sunlover tours?
Yes. Solo travellers are very welcome on Sunlover reef and island tours.
Many guests travel alone and enjoy the day at their own pace, whether they want to snorkel, relax on the sundeck, join optional activities, explore Fitzroy Island or experience the Great Barrier Reef from the pontoon. Our crew are onboard throughout the day to provide information, safety guidance and assistance.
Can cruise ship passengers book Sunlover tours?
Cruise ship passengers may be able to book Sunlover tours, but it depends on the cruise ship’s arrival and departure times, tendering arrangements and the Sunlover tour schedule.
Before booking, please carefully compare your cruise ship schedule with the tour check-in, departure and return times. Full-day reef tours may not be suitable for all cruise itineraries. If your timing is tight, contact our Reservations team before booking to check whether the tour is realistic for your day in Cairns.
Can school groups and large groups travel with Sunlover?
Yes. Sunlover welcomes school groups, education groups, corporate groups, social groups and large family groups.
Group bookings may require additional coordination, including reserved seating areas, safety briefings, meal arrangements, activity planning and check-in support. Please contact our Reservations team before booking a large group so we can help match your group to the most suitable reef or island experience.
Where does the Fitzroy Island ferry leave from?
The Fitzroy Island ferry departs from Cairns, with check-in at the Sunlover Reef Cruises reservations desk inside the Reef Fleet Terminal, 1 Spence Street, Cairns City.
Please check in at the Sunlover desk first to collect your boarding pass. Our team will let you know which vessel you will be boarding on the day.
Sunlover vessels depart from the main jetty directly outside the Reef Fleet Terminal, known as A Finger. Once you have checked in, our crew will direct you where to go for boarding.
Please allow plenty of time for parking, walking to the terminal, check-in and boarding.
How do I get to the Fitzroy Island ferry departure point?
The Fitzroy Island ferry departs from Cairns, with check-in at the Sunlover Reef Cruises reservations desk inside the Reef Fleet Terminal, 1 Spence Street, Cairns City.
You can get to the Reef Fleet Terminal by walking from many Cairns CBD hotels, driving and parking nearby, taking a taxi or rideshare, or booking eligible coach transfers where available. Coach transfers must be arranged in advance and are not automatically included with every booking.
If you are driving, please allow extra time to find parking, walk to the terminal, check in and board your vessel.
For more information about parking, coach transfers and directions, please visit our Getting Here page.
How do I check in for the Fitzroy Island ferry?
On the day of your Fitzroy Island trip, please check in at the Sunlover Reef Cruises reservations desk inside the Reef Fleet Terminal, 1 Spence Street, Cairns City.
Please have your booking confirmation ready to show our team at check-in. Once checked in, you will be issued with your boarding pass and advised which Sunlover vessel you will be travelling on that day.
Check-in opens: 8:45am
Check-in closes: 9:45am
Boarding closes: 10:00am
Departure: 10:15am from Cairns Marina
Passengers who fail to check in on time may miss final boarding. The ferry departs promptly and cannot wait for late guests.
What should I bring to Fitzroy Island?
Pack a bag as if you were going to the beach for the day. Fitzroy Island is a tropical island with coral beaches, walking tracks and snorkelling areas, so we recommend bringing everything you need to be comfortable for a full island day.
Suggested items include:
- Swimming costume and beach towel
- Broad-spectrum SPF 30+ or higher sunscreen, Zinc is best.
- Sun protective clothing such as a t-shirt, rash vest, hat and sunglasses
- Cash or card for purchases on the island
- Food and non-alcoholic drinks for the day, or money to purchase food and drinks on the island
- Reusable water bottle
- Sturdy footwear if you intend on bushwalking
- Reef shoes, as Fitzroy Island beaches are made from coral fragments
- Camera or phone for photos
- Booking confirmation, either printed or on your phone
Underwater camera hire for Fitzroy Island is available through Calypso Reef Imagery at the Reef Fleet Terminal before departure. It is not hired directly onboard the Fitzroy ferry.
Please note that alcoholic beverages are not permitted to be brought to Fitzroy Island.
Are there any lockers to secure my belongings?
Lockers are available on Fitzroy Island for day visitors who would like to store small personal items while exploring the island. These facilities are located on the island and are not operated by Sunlover Reef Cruises, so availability and payment options may vary on the day.
We recommend packing light and bringing only what you need for a beach and island day trip. Please keep valuables to a minimum and carry important items such as your phone, wallet, medication and travel documents with you where possible.
Can I bring a pram to Fitzroy Island?
Yes, you can bring a pram on the Fitzroy Island ferry. Our crew can provide assistance when boarding and disembarking where possible.
Please keep in mind that space onboard can be limited, especially during busy travel periods. We recommend packing light and using a baby carrier where practical, particularly if you are travelling with an infant or young child.
There are limited sealed pathways on Fitzroy Island that are suitable for prams, and some beach areas, walking tracks and island paths may be uneven, sandy, steep or unsuitable for wheels.
Are seats allocated on the Fitzroy Island ferry?
No, seats are not individually allocated on the Sunlover ferry. Guests are welcome to choose their own seat once onboard.
Our large, air-conditioned catamarans have plenty of seating, with both indoor and outdoor areas available. In some cases, sections may be reserved for large tour groups, school groups or specialty bookings so our crew can manage boarding, safety briefings and group coordination efficiently.
If you are travelling with family or friends and would like to sit together, we recommend boarding together and choosing your seats early.
How long does it take to get to Fitzroy Island?
The ferry from Cairns to Fitzroy Island takes approximately 45 minutes each way.
Sunlover operates large, air-conditioned catamarans departing from Cairns, making Fitzroy Island an easy day trip for visitors wanting island time, snorkelling, walking tracks and beach access without travelling too far from the mainland.
What is the schedule for the Fitzroy Island day trip?
A typical Fitzroy Island day trip schedule is:
Check-in: 8:45am – 9:45am
Boarding commences: 9:30am
Boarding closes: 10:00am
Depart Cairns Marina: 10:15am
Arrive at Fitzroy Island: approximately 11:00am
Lunch box collection, if included: generally available from Foxy’s between 11:00am and 2:00pm
Boarding from Fitzroy Island commences: 3:15pm
Depart Fitzroy Island: 3:30pm
Arrive back in Cairns: approximately 4:30pm
Please note that seasonal departure times may apply, and schedules can change due to weather, marine conditions, operational requirements or special event periods. Please check your booking confirmation carefully, as this will show your confirmed check-in, departure and return details for your travel date.
Is seasickness a possibility on the Fitzroy Island ferry?
Yes, seasickness is possible on any boat trip, although the journey to Fitzroy Island is shorter than Sunlover’s outer reef journey.
Conditions can vary depending on wind, swell and weather on the day. If you are prone to motion sickness, we recommend speaking with your doctor or pharmacist before travel about the best option for you.
Motion sickness tablets such as Travacalm or natural ginger tablets may be available for purchase onboard, subject to availability. Medication should only be taken according to the directions on the packet, and minors should not take motion sickness medication without parental supervision and consent.
Motion sickness tablets work best as a preventative, not a cure, so it is best to take them before symptoms begin and allow enough time for them to take effect before travelling.
Can I hire an underwater camera for Fitzroy Island?
Yes. Underwater camera hire for Fitzroy Island is available through Calypso Reef Imagery, located in the Central Shop at the Reef Fleet Terminal.
For the smoothest experience, Calypso recommends organising your camera hire the afternoon before your trip, where possible. This gives their team time to provide a full camera briefing, help set up the required app for faster photo and video transfers, and make sure you are comfortable using the equipment before your island day.
Day-before collection may also include a special early pick-up offer, subject to Calypso Reef Imagery’s current promotions.
Same-day hire is also available, with Calypso open from 7:00am daily. If you are hiring on the morning of travel, we recommend visiting Calypso at the very start of your Sunlover check-in window so you do not feel rushed before boarding.
Please allow time to collect your camera equipment before checking in for your Sunlover ferry. Camera hire, inclusions, app setup, availability and pricing are managed directly by Calypso Reef Imagery and may change, so we recommend confirming current details with their team before travel.
You can find more information or reserve camera equipment through Calypso Reef Imagery here:
https://www.calypsoproductions.com.au/cairns-underwater-camera-hire/
What facilities are available on Fitzroy Island?
Day visitors to Fitzroy Island can access many public island facilities, while some resort facilities are reserved for in-house guests staying at Fitzroy Island Resort.
Facilities available to day visitors include Foxy’s Bar & Cafe, the General Store, public bathrooms, outdoor rinse-off showers, walking tracks, beach areas and paid storage lockers for small personal items. The island also has a campground located near the beach, approximately a 5-minute walk from the jetty.
Ferry passengers can also hire equipment or book island activities such as snorkel gear, guided snorkel tours, kayak hire, guided kayak tours, guided rainforest walks and glass bottom boat tours, subject to availability and weather conditions.
Please note that some facilities, including the resort pool, pool bar and selected resort guest areas, are reserved for guests staying overnight at Fitzroy Island Resort.
What is included with my Fitzroy Island booking?
All Sunlover Fitzroy Island bookings include return ferry travel between Cairns and Fitzroy Island on our large, air-conditioned catamaran, departing from the Reef Fleet Terminal in Cairns.
Your exact inclusions will depend on the Fitzroy Island package you have booked. Some guests book ferry transfers only, while others choose a package that may include extras such as snorkel equipment hire, a glass bottom boat tour, a picnic lunch box or selected island activities.
Optional extras may also be available on the island, including guided snorkel tours, guided kayak tours, guided rainforest walks, Turtle Talk presentations and other island experiences, subject to availability, weather and operational conditions.
Please check your booking confirmation carefully before travel, as it will list the inclusions for your selected Fitzroy Island day trip, package or ferry transfer.
Are there additional costs on the day at Fitzroy Island?
Yes, there may be additional costs on the day depending on what you would like to do, eat or hire during your Fitzroy Island visit. Your Sunlover booking will include the items listed on your selected ticket or package, but extra activities, equipment hire, food, drinks, retail purchases and applicable surcharges are not automatically included unless clearly stated in your booking confirmation.
Some Sunlover fares may include or display a fuel surcharge as part of the total ticket price. Where a fuel surcharge applies, it will be shown during the booking process and/or on your booking confirmation.
For guests travelling on a Fitzroy Island ferry transfer only, the fare includes return ferry travel between Cairns and Fitzroy Island on Sunlover’s air-conditioned catamaran. Once on the island, you can choose to add activities or hire equipment through the Fitzroy Island Sports Hub, subject to availability and weather conditions.
Additional costs you may wish to budget for include:
- Snorkel equipment hire
- Reef shoes or other beach items
- Kayak hire or guided kayak tours
- Stand-up paddleboard hire
- Guided snorkel tours
- Guided rainforest walks
- Glass bottom boat tours
- Scuba diving or introductory diving experiences
- Turtle Talk presentations or Turtle Rehabilitation Centre visits, where available
- Food, snacks and drinks from Foxy’s Bar & Cafe or the General Store
- A picnic lunch box, if available with your booking or selected package
- Storage lockers for small personal items
- Retail purchases or souvenirs
- Underwater camera hire through Calypso Reef Imagery at the Reef Fleet Terminal before departure
- Applicable fuel surcharges, where not already included in your displayed fare
You are welcome to bring your own snorkelling equipment and food for the day. We also recommend bringing a reusable water bottle, broad-spectrum SPF 30+ or higher sunscreen, towel, hat, reef shoes, sturdy footwear and any personal items you may need for a beach and island day trip.
Please note that alcoholic beverages are not permitted to be brought to Fitzroy Island. Alcohol may be available for purchase from licensed venues on the island, subject to their trading conditions and Queensland liquor licensing requirements.
All optional activities, equipment hire, island facilities and surcharges are subject to availability, weather, marine conditions, supplier pricing and operational requirements on the day. Prices may change, so we recommend checking your booking confirmation and current rates before travel.
Where does the tour leave from?
The Moore Reef tour departs from Cairns, with check-in at the Sunlover Reef Cruises desk inside the Reef Fleet Terminal, 1 Spence Street, Cairns City.
Please check in at the Sunlover desk first to collect your boarding pass. Our team will let you know at check-in which vessel you will be boarding on the day.
All Sunlover vessels depart from the main jetty directly outside the Reef Fleet Terminal, known as A Finger. Once you have checked in, our crew will direct you where to go for boarding.
Please allow plenty of time for parking, check-in and boarding, especially during school holidays, weekends and busy travel periods. Please refer to your booking confirmation for your confirmed check-in and departure time.
How do I get to the Moore Reef tour departure point?
The Moore Reef tour departs from Cairns, with check-in at the Sunlover Reef Cruises desk inside the Reef Fleet Terminal, 1 Spence Street, Cairns City.
You can get to the Reef Fleet Terminal by walking from many Cairns CBD hotels, driving and parking nearby, taking a taxi or rideshare, or booking eligible coach transfers where available. Coach transfers must be arranged in advance and are not automatically included with every booking.
If you are driving, please allow extra time to find parking, walk to the terminal, check in and board your vessel. Our team will let you know at check-in which Sunlover vessel you will be boarding on the day. All Sunlover vessels depart from the main jetty outside the Reef Fleet Terminal, known as A Finger.
For more information about parking, coach transfers and directions, please visit our Getting Here page.
How do I check in for the Moore Reef tour?
On the day of your Moore Reef tour, please check in at the Sunlover Reef Cruises reservations desk inside the Reef Fleet Terminal, 1 Spence Street, Cairns City.
Please have your booking confirmation ready to show our team at check-in. Once checked in, you will be issued with your boarding passes and advised which Sunlover vessel you will be travelling on that day.
All Sunlover vessels depart from the main jetty directly outside the Reef Fleet Terminal, known as A Finger. Our crew will provide directions after check-in and guide you where to go for boarding.
Check-in opens: 8:45am
Check-in closes: 9:45am
Departure: 10:15am from Cairns Marina
Please allow enough time for parking, walking to the terminal, check-in and boarding. The vessel cannot wait for guests who have not checked in on time, so we recommend arriving early, especially during school holidays, weekends and busy travel periods.
What do I need to bring for the Moore Reef tour?
Pack a bag as if you were heading to the beach for the day. You will be travelling by boat and spending the day on the Great Barrier Reef, so we recommend bringing sun protection, swimwear and anything you may personally need while away from Cairns.
Suggested items include:
- Swimming costume and beach towel
- Broad-spectrum SPF 30+ or higher sunscreen
- Sun protective clothing, such as a t-shirt, rash vest, hat and sunglasses
- A change of clothes for the return trip
- Cash or card for onboard purchases, snacks, drinks and optional activities
- Any personal medication you may need during the day
- Motion sickness medication, if you are prone to seasickness
- Reusable water bottle
- Camera or phone for photos, or you can hire an underwater camera onboard
- Booking confirmation, either printed or on your phone
Lycra suits are provided on the Moore Reef tour and offer UPF 50+ protection.
Sunlover accepts AUD cash, Visa, Mastercard, UnionPay, RoyalPay and WeChat Pay for onboard purchases. We do not accept American Express.
Snorkelling equipment is included on the Moore Reef tour, so you do not need to bring your own unless you prefer to use personal gear. Optional activities and onboard purchases are available at an additional cost, subject to availability and conditions on the day.
Can I fly a drone at Moore Reef?
No. Drone use is strictly prohibited around the Moore Reef Pontoon and Sunlover-operated areas.
This restriction is in place because Moore Reef has an active aviation area, with scenic helicopter flights and aircraft movements operating near the pontoon. For the safety of guests, crew, pilots and the wider public, drones cannot be flown in the vicinity of the pontoon or surrounding reef activity areas.
This policy also helps protect wildlife, guest privacy and the reef environment. Thank you for helping us maintain a safe and respectful Great Barrier Reef experience for everyone.
Can I bring a pram onboard?
Yes, you can bring a pram onboard the Sunlover catamaran. Our crew can provide assistance when boarding and disembarking where possible.
Please keep in mind that space onboard can be limited, especially during busy travel periods. We recommend packing light and using a baby carrier where practical, particularly if you are travelling with an infant or young child.
For safety reasons, prams may need to be folded and stored during travel, boarding or certain parts of the tour. Please speak with our crew on the day and they will advise the safest place to keep your pram while onboard.
Are seats allocated on the boat?
No, seats are not individually allocated for guests onboard the Sunlover vessels. You are welcome to choose your own seat once you board.
Our large, air-conditioned catamarans offer plenty of seating, with both indoor and outdoor areas available. In some cases, sections may be reserved for school groups, large tour groups or specialty bookings so our crew can manage boarding, safety briefings and group coordination.
If you are travelling with family or friends and would like to sit together, we recommend boarding together and choosing your seats early.
How long does it take to get to Moore Reef?
The journey from Cairns to the Moore Reef Pontoon takes approximately 2 hours each way onboard Sunlover’s large, air-conditioned catamaran.
Travel time can vary slightly depending on weather, sea conditions and marina movements on the day. During the trip, our crew will provide important information about the day’s schedule, safety procedures, reef activities and optional experiences available at Moore Reef.
Please check your booking confirmation for your full day schedule, including check-in, departure and return times.
What is the schedule for the day?
A typical Moore Reef day tour schedule is:
Check-in: 8:45am – 9:45am
Depart Cairns Marina: 10:15am
Arrive at Moore Reef Pontoon: approximately 11:45am
Time at Moore Reef: approximately 11:45am – 3:45pm
Depart Moore Reef: approximately 3:45pm
Arrive back in Cairns: approximately 5:30pm
Please note that schedules may vary due to weather, marine conditions, operational requirements, seasonal changes or special event periods. Please check your booking confirmation carefully, as this will show your confirmed check-in, departure and return details for your travel date.
How long do we spend at the Great Barrier Reef?
On the Moore Reef day tour, you will spend approximately 4 hours at the Moore Reef Pontoon on the outer Great Barrier Reef.
This gives you time to enjoy the included reef activities, such as snorkelling, the underwater observatory, semi-submersible coral viewing tour, glass bottom boat tour, fish feeding presentation and relaxing on the sundeck.
Optional activities may also be available during your time at the reef, including guided snorkel tours, Seawalker Helmet Diving, introductory or certified diving, and scenic helicopter flights, subject to availability, weather, tide, visibility and operational conditions on the day.
Please check your booking confirmation for your confirmed schedule, including check-in, departure, reef time and return details.
Is sea sickness a possibility?
Yes. Seasickness can happen on any boat trip, even for experienced travellers, as conditions can vary depending on wind, swell and weather on the day.
The good news is that seasickness is often manageable with early preparation. If you are prone to motion sickness, we recommend speaking with your doctor or pharmacist before travel about the best option for you.
Motion sickness tablets such as Travacalm and natural ginger tablets may be available for purchase from the onboard bar, subject to availability. Please note that medication should only be taken according to the directions on the packet, and minors should not take motion sickness medication without parental supervision and consent.
Motion sickness tablets work best as a preventative, not a cure, so it is usually best to take them before symptoms begin and allow enough time for them to take effect before travelling.
On the day, it may also help to eat lightly, stay hydrated, avoid excessive alcohol the night before, sit where you can see the horizon and get fresh air where possible.
Can I smoke or vape on the tour?
Sunlover Reef Cruises is a no-smoking and no-vaping operation.
Smoking and vaping are not permitted onboard our vessels, on the Moore Reef Pontoon, or during Sunlover-operated tour activities. This policy helps protect the comfort of all guests, supports crew safety and reduces environmental impact on the Great Barrier Reef.
If you have any concerns about the length of the day, please speak with our Reservations team before booking.
What is a pontoon?
A pontoon is a large, stable floating platform permanently moored on the outer Great Barrier Reef. The Sunlover Moore Reef Pontoon is a two-level structure designed as a safe and spacious base for guests to enjoy the reef throughout the day.
The pontoon includes snorkel platforms with stair access, reef viewing areas, an underwater observatory, sundeck, enclosed ocean pool, waterslide, seating areas and direct access to the Sunlover catamaran while docked.
Our Moore Reef Pontoon is designed to make the coral gardens and marine life of the outer Great Barrier Reef accessible for guests of different ages, swimming abilities and confidence levels.
What is included on the Moore Reef day tour?
The Moore Reef day tour includes return travel from Cairns to the Moore Reef Pontoon on Sunlover’s large, air-conditioned catamaran, plus a wide range of included reef activities for swimmers, non-swimmers, families and first-time reef visitors.
Included in your Moore Reef day tour:
Snorkelling equipment
Lycra suit
Buoyancy jacket
Snorkel access from the Moore Reef Pontoon
Semi-submersible coral viewing tour, conditions permitting
Glass bottom boat tour, conditions permitting
Underwater observatory
Fish feeding presentation
Waterslide into the Great Barrier Reef
Enclosed ocean pool
Buffet lunch
Morning tea on the cruise to Moore Reef
Afternoon tea on the return cruise to Cairns
Tea and coffee while docked
Use of the pontoon’s sundeck, seating areas and reef viewing spaces
Snorkelling equipment is included, so you do not need to bring your own mask, snorkel or fins unless you prefer to use personal gear. The pontoon is designed to give guests different ways to experience the Great Barrier Reef, whether you want to snorkel, stay dry, relax on the sundeck, enjoy the waterslide or view the reef from the semi-submersible, glass bottom boat or underwater observatory.
Some activities are subject to weather, tide, visibility, safety and operational conditions on the day. Optional upgrades such as guided snorkel tours, Seawalker Helmet Diving, introductory or certified diving, scenic helicopter flights, underwater camera hire and professional reef photography are available at an additional cost, subject to availability.
Are there additional costs on the day?
Yes. The Moore Reef day tour includes a wide range of reef activities, but there are optional extras available for guests who would like to add more to their Great Barrier Reef experience.
Optional hire items, purchases and upgrades may include:
- Underwater photography, including underwater camera hire or the option to purchase print or digital photos captured by the Calypso Reef Imagery photographers
- Wetsuit hire, unless included with your booked scuba diving or Seawalker
- Helmet Diving experience
- Specialty mask hire, including prescription masks and mouthpiece-free snorkel masks, subject to availability
- Refundable deposits for selected hire items
- Small onboard lockers, located on the catamaran, for storing small personal items
- Snacks, drinks and bar purchases onboard the catamaran
- Retail items or souvenirs, where available
- Optional reef activities such as guided snorkel tours, introductory or certified scuba diving, Seawalker Helmet Diving and scenic helicopter flights, subject to availability and conditions on the day
- Applicable fuel surcharges, where these are not already included in your displayed fare or package price
Please check your booking confirmation carefully, as it will show what is included in your selected Moore Reef tour. Anything not listed as included should be considered an optional extra.
Sunlover accepts AUD cash, Visa, Mastercard, UnionPay, RoyalPay and WeChat Pay for onboard purchases. Prices, hire items and optional activities may change, so please speak with our crew onboard for the most up-to-date options available on the day.
What activities are extra?
You can book extra activities online when booking your Moore Reef day tour. We recommend booking early to avoid missing out as they are subject to availability. Contact our reservations team directly to book helicopter flights.
- Guided snorkel tour - minimum age is 5 years and suitable for non-swimmers
- Introductory SCUBA dive - minimum age is 12 years and no experience required
- Certified SCUBA dive - minimum age is 12 years and PADI diving license to be shown on the day
- Seawalker helmet dive - minimum age is 12 years and suitable for non-swimmers
- Scenic helicopter flight - accurate weight will be required at time of booking to ensure compliance with maximum loading of helicopter
For more information about in-water activities and your health, please visit our health checklist page.
What changing and bathroom facilities are at the pontoon?
There are toilets located on the catamaran, which are accessible at all times when the catamaran is docked at the pontoon. We also have fresh water rinse showers and change rooms on the pontoon.
What food is included and do you cater for dietary requirements?
A full tropical buffet lunch is included for all guests on board.
Our standard buffet menu includes numerous dishes to cover vegetarian, vegan & gluten free options. Please inform us if you have a nut allergy at the time of your booking.
We have a bar onboard that sells snacks and ice creams and we also allow our guests to bring their own snack food, however there are no onboard cooking or reheating facilities.
What snorkelling gear is included?
We provide masks, snorkels, fins, lycra suits, and buoyancy jackets. These are all regularly washed and sanitized. Wetsuits are available to hire onboard for $10 (wetsuits are provided for guests who have booked SCUBA or Seawalker dives). We don’t provide or allow pool noodles.
What if I wear glasses?
If you wear glasses and would like to snorkel, prescription snorkel masks are available to hire onboard for guests who are short-sighted.
Our prescription masks are available in selected strength levels, generally from -1 to -6, and can help make your snorkelling experience clearer and more comfortable while exploring Moore Reef.
Prescription masks are limited and subject to availability, so please speak with our crew once onboard if you would like to hire one. A hire fee and refundable deposit apply, with the deposit returned when the mask is brought back at the end of the day.
If you wear contact lenses, we recommend speaking with your optometrist before travelling to check whether wearing them while snorkelling is suitable for you.
Is there child minding?
We don’t have a crèche onboard so we can’t care for children. Anyone under 12 years must be directly supervised at all times by an accompanying adult. All children under 18 years must be supervised and are the responsibility of their accompanying adult.
Can I hire an underwater camera on the Moore Reef tour?
Yes. Underwater camera hire is available onboard the Moore Reef tour through Calypso Reef Imagery.
Calypso Reef Imagery photographers travel onboard selected Sunlover reef tours and can arrange underwater camera hire directly with guests on the boat, subject to availability. Camera hire may include a waterproof housing, extra battery, floating handle and memory card options, depending on the hire package available on the day.
Hiring an underwater camera is a great option if you would like to capture your own snorkelling, reef and pontoon memories during your day at Moore Reef.
Please speak with the Calypso Reef Imagery team once onboard if you are interested in camera hire.
Can I have professional photos taken on the Moore Reef tour?
Yes. Professional photography services are available onboard selected Moore Reef tours through Calypso Reef Imagery.
Their photographers may capture moments from your day, including onboard photos, snorkelling photos, reef activity photos and Great Barrier Reef memories at Moore Reef. Photos can be viewed and purchased directly through the Calypso Reef Imagery team.
Photo options may include individual images, digital packages, printed photos, USB options or photo packages, depending on what is available on the day.
Photography services are operated by Calypso Reef Imagery and are subject to availability.
How do I receive my reef photos?
Photos purchased through Calypso Reef Imagery may be supplied digitally, by AirDrop, print or USB, depending on the package selected and the device or transfer options available on the day.
The Calypso Reef Imagery team will explain the available options onboard and help you choose the best way to receive your photos before the end of your tour.
What is Reef & Island in a Day?
Reef & Island in a Day is Sunlover’s combined Great Barrier Reef and Fitzroy Island tour from Cairns.
This full-day experience gives guests time at Sunlover’s Moore Reef Pontoon on the outer Great Barrier Reef, followed by time on Fitzroy Island. It is a great option for visitors who want to experience both a reef pontoon and a tropical island in one day.
Please note that Reef & Island in a Day is different from the full Moore Reef day tour and the full Fitzroy Island day trip. Because the day is shared between two locations, guests spend less time at each destination than they would on the standalone products.
Where does the Reef & Island in a Day tour leave from?
Reef & Island in a Day departs from Cairns, with check-in at the Sunlover Reef Cruises reservations desk inside the Reef Fleet Terminal, 1 Spence Street, Cairns City.
Please check in at the Sunlover desk first to collect your boarding pass. Our team will let you know which vessel you will be boarding on the day.
Sunlover vessels depart from the main jetty directly outside the Reef Fleet Terminal, known as A Finger. Once you have checked in, our crew will direct you where to go for boarding.
How do I check in for Reef & Island in a Day?
On the day of your Reef & Island in a Day tour, please check in at the Sunlover Reef Cruises reservations desk inside the Reef Fleet Terminal, 1 Spence Street, Cairns City.
Please have your booking confirmation ready to show our team at check-in. Once checked in, you will be issued with your boarding pass and advised which Sunlover vessel you will be travelling on that day.
Check-in opens: 7:00am
Boarding begins: 7:15am
Check-in closes: 7:30am
Departure: 8:00am from Cairns Marina
Please arrive early. This tour has an earlier departure than our standard Fitzroy Island and Moore Reef day tours, and the vessel cannot wait for guests who have not checked in on time.
What is the schedule for Reef & Island in a Day?
A typical Reef & Island in a Day schedule is:
Check-in opens: 7:00am
Boarding begins: 7:15am
Check-in closes: 7:30am
Depart Cairns Marina: 8:00am
Arrive at Moore Reef Pontoon: approximately 9:30am
Time at Moore Reef: approximately 2.5 hours
Reboard and depart Moore Reef: approximately 12:00pm
Arrive at Fitzroy Island: approximately 12:45pm
Lunch: approximately 12:45pm – 1:30pm
Island time: approximately 1.5 hours
Depart Fitzroy Island: 3:30pm
Arrive back in Cairns: approximately 4:30pm
Schedules may vary due to weather, marine conditions, operational requirements or special event periods. Please check your booking confirmation carefully, as this will show your confirmed check-in, departure and return details for your travel date.
How much time do we spend at Moore Reef and Fitzroy Island?
On Reef & Island in a Day, guests typically spend approximately 2.5 hours at Moore Reef Pontoon and approximately 1.5 hours on Fitzroy Island.
This tour is designed for guests who want to experience both the outer Great Barrier Reef and Fitzroy Island in a single day. If you would prefer more time at one destination, you may prefer the full Moore Reef day tour or the full Fitzroy Island day trip instead.
What is included with Reef & Island in a Day?
Reef & Island in a Day includes return travel from Cairns, time at Sunlover’s Moore Reef Pontoon, time on Fitzroy Island, and selected inclusions across both locations.
Included in your tour:
Snorkelling equipment at Moore Reef
Lycra suit
Semi-submersible coral viewing tour, conditions permitting
Glass bottom boat tour at Moore Reef, conditions permitting
Underwater observatory
Waterslide
Enclosed ocean pool
Premium buffet lunch on Fitzroy Island
Your booking confirmation will show the inclusions for your selected package. Optional upgrades and activities may be available at Moore Reef and Fitzroy Island, subject to availability, weather and operational conditions.
What optional activities are available on Reef & Island in a Day?
Optional activities may be available at Moore Reef and Fitzroy Island, depending on the package booked, availability and conditions on the day.
At Moore Reef, optional extras may include:
Guided snorkel tour
Seawalker Helmet Diving
Introductory scuba diving
Certified scuba diving
Scenic helicopter flights
At Fitzroy Island, optional extras may include:
Turtle Talk presentation
Guided kayak tour
Guided rainforest walk
Kayak hire
Optional activities are subject to availability, weather, tide, visibility, safety and operational conditions. Some activities may have age, medical or safety requirements.
Is Reef & Island in a Day suitable for non-swimmers?
Yes. Reef & Island in a Day can be suitable for non-swimmers, nervous swimmers and guests who prefer a mix of dry and low-water activities.
At Moore Reef, non-swimmers can enjoy the underwater observatory, semi-submersible coral viewing tour and glass bottom boat tour when operating conditions allow. Guests can also relax on the pontoon, enjoy the reef views and watch the day unfold from the sundeck.
At Fitzroy Island, guests can enjoy beach time, lunch, walking areas, views across Welcome Bay and optional island activities, depending on availability.
Guests who would like extra support in the water should speak with the crew on the day.
What should I bring for Reef & Island in a Day?
Pack for both a reef day and an island day. You will be travelling by boat, spending time at Moore Reef Pontoon and visiting Fitzroy Island, so we recommend bringing everything you need for a full day away from Cairns.
Suggested items include:
Swimming costume and beach towel
Broad-spectrum SPF 30+ or higher sunscreen
Sun protective clothing such as a t-shirt, rash vest, hat and sunglasses
A dry change of clothes for the return trip
Cash or card for purchases, snacks, drinks and optional activities
Any personal medication you may need during the day
Motion sickness medication, if you are prone to seasickness
Reusable water bottle
Camera or phone for photos
Reef shoes or sturdy footwear for Fitzroy Island
Booking confirmation, either printed or on your phone
Snorkelling equipment is included for Moore Reef. Optional activities and purchases are available at an additional cost, subject to availability.
Are there additional costs on Reef & Island in a Day?
Yes, there may be additional costs depending on what you would like to do, buy or hire during the day.
Your Reef & Island in a Day booking includes the items listed on your selected ticket or package. Optional extras may include guided snorkel tours, diving, Seawalker Helmet Diving, scenic helicopter flights, kayak hire, guided kayak tours, guided rainforest walks, Turtle Talk presentations, snacks, drinks, retail purchases, camera hire, professional photos or other optional activities.
Some optional activities may have age, medical, safety or weather restrictions. Prices and availability may change, so please check your booking confirmation and speak with our team on the day for current options.